Question: Why doesn't the SafeGuard Go look like other child restraints?
Answer: The SafeGuard Go has a unique, compact design characterized by its one-of-a-kind flexible back that allows the seat to fold easily away when not in use. This feature also makes the seat light enough to carry through the airport, small enough to fit in an overhead compartment, and convenient enough to take virtually anywhere.
Question: What is the difference between the SafeGuard Child Seat and the SafeGuard Go?
Answer: The SafeGuard Child Seat is the Most Advanced Child Seat in the World. It has safety, ease-of-use, and comfort features not found on any other seat. The SafeGuard Go is Portable Child Safety, designed to offer the safety of a 5-point harness with the convenience of a booster. It still offers the Most Advanced Protection for Your Child, but in a convenient, "travel-sized" version.
Question: What are the weight and height recommendations?
Answer: The SafeGuard Go may be used in harness mode
for children that are at least one year of age, weigh
22 - 60 lbs, and are 31 - 52 inches in height. The SafeGuard
Go may be used in booster mode for children that are
at least three years in age, weigh 40 - 100 lbs, and
are 43 - 57 inches in height.
Question: What is the life span of the SafeGuard Go?
Answer: The life span of the SafeGuard Go is seven years from the date of manufacture. This date can be found on a label located on the bottom of the child restraint. However, if it has been in a crash, it may not perform as intended. SafeGuard offers a replacement program for qualifying SafeGuard Go child restraints that have been involved in a vehicle crash.
Question: Does the SafeGuard Go come with a warranty?
Answer: The SafeGuard Go comes with a 1 year limited warranty. Replacement parts such as a cover or harness can be purchased online or by calling SafeGuard customer service at 1-800-586-7839.
Question: When should I remove the harness and use the SafeGuard Go as a belt-positioning backless booster?
Answer:The SafeGuard Go can accommodate children from 30 - 100 lbs and up to 57". It is recommended to use the five-point harness as long as possible (up to 60lbs) when a top tether attachment is available. The SafeGuard Go may be used in harness mode for children that are at least one year of age, "weigh 22 - 60 lbs, and are 31 - 52 inches in height. The SafeGuard Go may be used in belt-positioning backless booster mode for children that are at least three years in age, weigh 40 - 100 lbs, and are 43 - 57 inches in height.
Question: Why should I register my car seat, and where can I do this?
Answer: Without your registration we have no way to contact you in the event of a recall. To register your car seat, please mail us the registration card that comes with the seat or register online.
Question: How should I carry the SafeGuard Go when not in use?
Answer: Simply fold and place the SafeGuard Go in the convenient travel bag, and place the strap over your shoulder. The free bag makes the SafeGuard Go ideal for taking along on trips.
Question: How do I know if my SafeGuard Go has been recalled?
Answer: If you have registered your SafeGuard Go, we will contact you in the unlikely event of a recall. You can also check our website for recall information. To register your car seat, please mail us the registration card that comes with the seat or register online. Other organizations that post recall lists are: Automotive Safety Program at www.preventinjury.org National SAFEKIDS Campaign at www.safekids.org
Question: Are there any components on the SafeGuard Go that will get hot in the sun?
Answer: The buckle, buckle tongues, and adjusters may get hot if left exposed to the sun. Always check the temperature against the back of your hand before placing your child in the child restraint. Cover the child restraint while not in use to help prevent possible issues. The buckle pad should also help to protect the child's legs.
Question: Should I replace my child restraint if it was in a crash?
Answer: Yes. The SafeGuard Go is designed to restrain your child in case of a crash. Once it has been involved in a crash, it may not perform as intended.
Question: Can the SafeGuard Go be used in vehicles with side air bags?
Answer: Yes, unless the vehicle manufacturer states otherwise. Please check your vehicle owner's manual.
Question: Where are the instructions for the SafeGuard Go stored?
Answer: There are two convenient locations for storing the instruction manual - a pocket on the back of the seat cover and on the bottom of the seat. We’ve also included an instructional DVD.
Question: How much does the Safeguard Go weigh?
Answer: The SafeGuard Go weighs only about 9 lbs., so it's lightweight enough to go with you anywhere.
Question: Where can I find the date of manufacture and model number?
Answer: You'll find a label with the date of manufacture and model number on the bottom of the seat.
Question: When is my child ready to sit on the vehicle seat without a booster?
Answer: If the child sits all the way back against the vehicle seat and the child's knees bend comfortably over the edge of the seat, the lap belt fits snugly and lies across the upper thighs, the shoulder belt lies across the collar bone and center of the chest (without crossing the neck), and the child can stay this way for the entire trip, then your child should be the right size to ride safely without a booster. Some states require that a booster seat be used until the child reaches a specified height, weight, or age.
Question: What is the LATCH system?
Answer: LATCH (Lower Anchors and Tethers for Children) is a system to install child seats in a vehicle without using the vehicle safety belts. It's now a federal requirement that all vehicles and most child restraints manufactured after September 1, 2002 are equipped with LATCH. Some vehicle manufacturers implemented LATCH earlier, so check your owner's manual.
Question: What is a top tether strap, and when should it be used?
Answer: The top tether must be used with the SafeGuard Go when the 5-point harness is used. The tether strap is located on the top of the SafeGuard Go and connects to an anchor point in the rear of the vehicle (please see the vehicle owners manual for location details). The top tether secures the 5-point harness to the vehicle and helps prevent forward movement of the child restraint in the event of a collision
Question: Can I use LATCH in the center position of my vehicle seat?
Answer: Please reference the vehicle owner's manual for the vehicle manufacturer's recommendations. As long as the vehicle manufacturer states that it is a LATCH approved position, and the spacing between the lower anchors is 11 - 20 inches apart, you may install the SafeGuard Go in the center.
Question: Will the SafeGuard Go fit in my car?
Answer: We installed the SafeGuard Go in the most widely used and popular vehicles in the country. For a list of vehicles in which we have installed the SafeGuard Go, please contact SafeGuard Customer Service at 1-800-586-7839 or online.
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